PC with no network connectivity

If your PC is experiencing issues with slow network or no network connectivity, perform the following troubleshooting.                                                              

1. Try unplugging and re-plug in the network cable (yellow cable).
   
2. If the previous instructions fails, turn off the PC. Disconnect network cable and power cable for approximately 5-10 seconds and reconnect the cables.
   
3. Restart the PC.
   
4. Try to load up a web page to check out the outcome.
   
5. If there is no network after conducting the troubleshooting above, contact IT administrator.
   

Symptoms of no network connectivity:

1. Internet web page not loading                                                                                                                                                                                                                 

2. Unable to connect to Outlook

3. Red X sign next to Network icon in the toolbar (bottom right)

Things to lookout for:

1. When did the issue started occurring?
   
2. Does the network issue affect multiple different PCs?
   
3. Are other connected devices affected - i.e. printer/laptop connected to network cable (optional)                                                                                            
   

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